AirHelp Review

Get the Flight Compensation You Deserve

AirHelp fights airlines on your behalf to secure up to €600 in compensation for delayed, cancelled, or overbooked flights. No win, no fee.

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No upfront fees — risk-free
28M+
Passengers Helped
99.7%
Success Rate
13+
Years Experience
13 years of AirHelp

How AirHelp Works

Three simple steps to your compensation

1
Submit Your Claim

Enter your flight details and upload any documents. AirHelp's automated tools instantly assess your eligibility under EU Regulation 261/2004 and other international laws.

2
Expert Negotiation

AirHelp's legal team handles all communication, negotiation, and paperwork with the airline. If necessary, they escalate your claim to legal proceedings—at no extra upfront cost.

3
Get Paid

Once compensation is secured, AirHelp transfers your share directly to your account. You receive regular updates throughout the entire process.

What Types of Disruptions Are Covered?

AirHelp handles compensation claims for a wide range of flight issues

Flight delay compensation illustration
Flight Delays

Arrived 3+ hours late at your destination? You may be entitled to up to €600 in compensation depending on flight distance and regulation.

Missed connection compensation illustration
Cancellations & Missed Connections

Flight cancelled or missed your connection due to airline fault? AirHelp pursues the compensation you're legally owed.

Overbooking

Denied boarding due to overbooking? Claim your rights.

Denied Boarding

Refused boarding involuntarily? You may qualify for compensation.

Baggage Delays

Lost or delayed luggage? Get reimbursed for essentials.

Legal Escalation

If airlines refuse, AirHelp takes your case to court.

Why Choose AirHelp?

The trusted leader in flight compensation claims

Global Legal Expertise

Deep knowledge of EU Regulation 261/2004, Montreal Convention, and international passenger rights laws ensures your claim is handled correctly.

No-Win, No-Fee

Zero financial risk. You only pay a service fee when AirHelp successfully secures your compensation. No upfront costs, ever.

99.7% Success Rate

With over 28 million passengers helped worldwide, AirHelp's track record speaks for itself. Your claim is in expert hands.

Multilingual Support

Customer support available in multiple languages, making the process accessible to passengers from around the globe.

Easy Submission

Submit your claim in minutes via the website or app. Just provide basic flight info and AirHelp handles everything else.

Regular Updates

Stay informed with timely status updates throughout the entire claim process, from submission to payout.

AirHelp Plus Membership

Enhanced travel protection for frequent flyers

AirHelp Plus is a paid membership program that goes beyond standard claim management, offering comprehensive travel disruption protections and exclusive perks.

Compensation coverage up to €600 per disruption
Extra expense coverage for meals, hotels, and transport during disruptions
Luggage issue protection for delayed or lost baggage expenses
24/7 round-the-clock support whenever you need assistance
Airport lounge access during delays
Discounted eSIM for staying connected while traveling
Waived service fees on successful claims

Travel with Confidence

AirHelp Plus members enjoy peace of mind knowing they're covered for virtually any flight disruption scenario.


All Flights
24/7 Support
eSIM Deals

Trusted Worldwide

Recognized by leading media outlets and trusted by millions

Trustpilot
USA Today
APRA
28M+
Passengers Helped Globally

What Customers Are Saying

Real experiences from air passengers who used AirHelp

5/5
Lise Lillesøe
Lise Lillesøe
Verified Buyer
Fast and professional service

AirHelp did an amazing job securing the compensation we deserved after a flight cancellation when the airline refused. Service was fast and professional. Highly recommend.

Wendi Li
Wendi Li
Verified Buyer
Will definitely use again

Thank you for your help. It took a long time, but I will certainly use AirHelp again and tell my friends. The process was straightforward and the team kept me informed.

Angela Hanyak
Angela Hanyak
Verified Buyer
Simplified and reassuring EU flight refund experience

AirHelp took full care of my flight compensation claim, including court proceedings. They communicated timely and made the process almost effortless, resulting in a payout that I wouldn't have pursued on my own.

Nomadic Matt
Nomadic Matt
Verified Buyer
Worth it for the convenience

Used AirHelp for an 8-hour delay and was refunded after about five months with minimal effort on my part. The convenience and successful compensation make it absolutely worth it.

Ri188
Verified Buyer
Helpful and informative

Helpful review that clarified AirHelp's process and customer service, making the decision to use them easier. The whole experience exceeded my expectations.

David K.
David K.
Verified Buyer
Hassle-free compensation

My flight was cancelled and the airline offered nothing. AirHelp took over and within a few months I received €400. The process was completely hands-off for me. Fantastic service!

Satisfaction Guaranteed 90 Days Money Back

100% Risk-Free: No-Win, No-Fee

AirHelp operates on a completely risk-free model. You pay absolutely nothing upfront. If your claim is unsuccessful, you owe nothing.

Standard fee: 35% of compensation only if successful
Legal action fee: Additional 15% only if court proceedings are required
Compensation: Up to $650 / €600 depending on flight distance
No hidden charges: Full transparency throughout the process

Frequently Asked Questions

Everything you need to know about AirHelp

AirHelp is a global claims management company that helps air passengers secure compensation for flight disruptions. You submit your flight details, and AirHelp's automated tools and legal experts handle everything—from eligibility assessment to negotiation with airlines and, if needed, legal proceedings. You only pay if they win your case.

AirHelp charges a standard service fee of 35% of the compensation amount, only if your claim is successful. If legal action is required, an additional 15% fee applies. There are no upfront costs—if your claim is unsuccessful, you pay nothing.

AirHelp covers flights departing from or arriving in the EU under EU Regulation 261/2004, as well as flights under other international regulations. Covered disruptions include delays of 3+ hours, cancellations, missed connections, overbooking, denied boarding, and baggage delays. Eligibility depends on specific regulation criteria.

The timeline varies depending on the airline's responsiveness and whether legal action is needed. Simple claims may be resolved in a few weeks, while complex cases involving court proceedings can take several months to over a year. AirHelp provides regular updates throughout the process.

AirHelp Plus is a paid membership offering enhanced travel protections. It includes compensation coverage up to €600, coverage for extra expenses and luggage issues, 24/7 support, airport lounge access during delays, discounted eSIM, and waived service fees on claims.

Compensation amounts can be up to $650 or €600 per passenger, depending on the flight distance and applicable regulations. The exact amount is determined by factors such as the distance of your flight and the specific regulation under which your claim falls.

Ready to Claim Your Compensation?

Join over 28 million passengers who have successfully claimed compensation with AirHelp. No risk, no upfront fees.

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AirHelp Review
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